Hi, how can we help you?

Benefits of shopping in the Marketplace

I bought a chest/crystals but it does not appear in game

Can I get a refund?

I've sent a token that is not GFAL to the Marketplace, can I get it back?

How long can transactions take?

How can I sell GFAL tokens?

How can I convert a game item into a collectible?

What is the purpose of converting game items into collectibles?

How does the Player Market work?

What does the User Dashboard include?

How can I set or change my username?

Account deletion

What is the Blockchain?

What are Collectibles?

I can't login in the Marketplace

Think your account is at risk? Learn what to do to protect yourself.

What is Two-Factor Authentication (2FA) and how does it protect my account?

How to configure an Anti-Phishing code?