I didn’t get the purchase

Orders usually deliver instantly but may take longer. When such delays occur, it means the purchase is still being processed. There is no ne...

Payment methods on iOS

All in-app purchases are made throughout the store you downloaded the game. Therefore, you need to use a payment method accepted by that sto...

Payment methods on Android

All in-app purchases are made throughout the store you downloaded the game. Therefore, you need to use a payment method accepted by that sto...

I bought a collectible but it does not appear in game

After buying a collectible at the Marketplace, they should typically reflect in your game account promptly. If you don’t see your items wit...