After buying chests or elemental crystals, they should typically reflect in your game account promptly. If you don’t see your items within a few minutes, we recommend waiting up to 15 minutes due to potential processing delays.
Should your purchase still not be visible after this time, please reach out to us for assistance at Support Marketplace, and we'll ensure your issue is resolved.
I bought a chest/crystals but it does not appear in game
Last Updated: 338d