If you experience crashes, reinstalling the game sometimes helps. However, reinstalling should be considered a last resort and only attempted if the game crashes constantly.

Note: Before reinstalling, ensure your game is linked to your GFAL ID account. This ensures you won't lose any progress.

For PC Users:

• Exit the game.
• Relaunch Elemental Raiders.
• Tap on the Repair button in the launcher's top right corner.
• Follow the steps to complete the installation repair and launch the game.
• Log in with your email/password and 2FA to access your account.

For Mobile Users (Apple, Android, and Samsung):

• Ensure you have a stable internet connection.
• Close the game completely and restart your device.
• If the issue persists, uninstall and reinstall the app from the respective app store.
• After reinstalling, log in with your GFAL ID to restore your progress.